Product & Stock 3

• Size guide
• Product out of stock
• Customized / Personalized Items

Orders 5

• Problems when placing an order
• Accepted payment methods
• Edit or cancel order
• My order has been cancelled
• My order / item hasn’t arrived

Delivery 4

• Cost of delivery
• How long does delivery take?
• Paying Customs
• Which countries do you ship to?

Returns & Refunds 4

• How to return an item
• How long do I have to return my item
• What do I do if I have a damaged/ faulty item
• When will I receive a refund?

Site 3

• Contact us
• Troubleshooting steps
• Complaint